Product Overview
Our Products: Cloud, Networks, Telecom, IT, Disaster Recovery, Data, Security, Voice & Services...
ENETWORLDWIDE Enterprises, provides customers with access to an extensive range of carriers and cloud services through a carefully selected portfolio of trusted Supplier Partners. Our customers have access to the following technology services, among others:
CCaaS - Call Center & Contact-Center -as-a-Service
Additional Information
- Best overall value and functionality
- Agility and speed when adding locations
- Intelligent call routing that maximizes productivity
- High-quality Omni-channel customer experience (Voice, Email, Chat, Social Media)
- Integration with CRM, Database & RestfulAPI
- On-demand access to customer information
- Workforce optimization and management
- Cost effective upgrades
- 24/7 comprehensive professional services and technical support
FLEXIBILITY & SCALABILITY
CCaaS solutions allow you to effectively react to market, seasonal or objective changes. Additional functionality can be turned on and off as required. New agents can be added instantly without the need for additional licenses or renegotiating contracts.
SECURITY
Hosted in secure data centers on public or private networks, CCaaS solutions have advanced networks with built in redundancy, security and technology. The design and construction of a CCaaS solution is more resilient than most organizations can afford in their own infrastructure.
BUSINESS AGILITY
You are no longer restricted to physical locations and the associated labor market. Hire the best talent, regardless of location. You can also “test drive” new functionality and applications, without a capital investment and with limited to zero dependency on your own IT department.
DISASTER RECOVERY
Whether it is a natural disaster, human error, or any other disaster, CCaaS allows you avoid productivity disruptions and continue with minimal downtime
FAVORABLE PAYMENT TERMS
Since CCaaS is an operational expense (OpEx), there are no large upfront capital expense investments to make. Plus, the Pay-As-You-Go model means companies are only charged for the resources and services used on a monthly basis.
INTEGRATED APPLICATIONS
CCaaS solutions typically provide direct integration with databases, CRMs, RESTful API, workforce management, quality monitoring, UCaaS and VoIP applications. Seamlessly integrate the latest applications to your existing technology infrastructure.
ADVANCED REPORTING/ ANALYTICS
Actionable information is the key to successful customer experiences. CCaaS solutions utilize dedicated data center servers to collect and evaluate data, and provide easy-to-use, customizable access to that data for real time and historical analytics
Learn More
Providing the best customer experience is an important part of building customer loyalty. CCaaS (Contact-Center-as-a-Service) is a cloud-based customer experience solution that offers best-in-class, multi-channel customer engagement. ENETWORLWIDE Enterprises, partners with the world’s leading providers to provide strategic CCaaS solutions for your business.
Co-location
Additional Co-Location Information
- Frees up space, budget, and capital expenditures
- Flexible & scalable to accommodate business needs
- Provides fully redundant power and cooling
- Meets auditing and compliancy needs Flexible locations for production and disaster recovery workloads
- Protects mission-critical data and systems with 24/7 security
- Provides hybrid cloud options for ultimate flexibility
NETWORKS
Colocation allows secure, carrier neutral connections that span across hundreds of networks and clouds, providing you with high-performance managed bandwidth you can rely on.
SECURITY & COMPLIANCE
Data centers frequently implement multiple layers of security around their physical locations to protect the hardware, including in-house security officers, perimeter fencing, mantrap entries, IP-DVR cameras, biometrics and keycard scanners.
MANAGED SERVICES
By opting for colocation, you also gain access to experts in the field which are well equipped to provide services such as remote hands, monitoring, and maintenance. Expand your IT capabilities with the additional resources.
RELIABILITY & AVAILABILITY
Robust infrastructure and built- in redundancies across power, cooling, network and security keep data centers up and running 24/7, 365 days a year. With SLAs of up to 100% uptime, you can have peace of mind knowing your network will never go down.
FLEXIBILITY & SCALABILITY
Colocation allows you to be prepared for future growth. Easily scale and complete flexible to your business needs, data centers are equipped to provide additional capacity as a business grows.
COST OF OWNERSHIP
One of the biggest benefits of colocation is the reduced cost of needing to maintain your own infrastructure and staff. Get state-of-the-art facilities, enterprise-class reliability, and managed security and service for a fraction of the price of on-premise data centers.
Learn More
Where are your servers and infrastructure located today? Does the facility or space include proper cooling and power redundancy? Are your compliancy needs being met?
Safeguard your mission-critical applications and systems in fully compliant data centers with redundant power, cooling and connectivity with colocation.
Dynamic IPsec Deployment
Dynamic Branch to Branch
Automatic IPsec tunneling setup between Edges & Gateway
- Application visibility & control
- Business Policy enforcement
- Application Recognition
- Simple business prioritization
- Policy-Based service interaction
- Dynamic or specific links
.
Optimization Real-Time
- Dynamically Steering traffic base on real-time metrics
- Application performance over MPLS, Internet, Broadband & LTE Circuits
SD-WAN Solution to Optimize Application Performance
Combines Multiple Hybrid Connections
Business aware cloud network
SD-WAN Control & Performance
Network Analytics
- Network Analytic for Intelligence
- Know what is running on the network
- Who is doing what and at what capacity it is using
- Can view and act on their business policy's
Quality of Experience (QOE)
Handling Active/Active and Active/Passive connection
using Path Conditioning in addition to Jitter buffering and
forward error correction
Dynamic Multiple-Path Optimization
Visibility & Control
- View Operational Efficiency
- Latency & Jitter
- Bandwidth Performance
SD-WAN
Additional Information
- Best overall value and functionality
- Agility and speed when adding locations
- Redundancy, scalability and fault tolerance
- Quality of experience for critical applications
- Simplification of operations
- Connectivity to other cloud-based solutions
- Dynamic bandwidth
- Cost effective upgrades
- Support whenever you need it
- Application acceleration and optimization
BANDWIDTH
AGGREGATION
If your business requires a robust communications and data network for its mission critical applications and services. Traditionally that has been accomplished by connecting private sites with MPLS or other private circuits. SD-WAN provides solutions that not only meet or exceed those offered by traditional WAN technologies, but can provide additional capabilities, such as redundancy, application acceleration, dynamic bandwidth to large cloud providers, and more. Map and scale to your business objectives faster and more effectively, with SD-WAN
SD-WAN allows companies to utilize multiple Internet circuits, balance the load across them, and deliver a solid quality of experience. Aggregating the Internet circuits allows for large amounts of bandwidth, while securely connecting to additional private locations. Additional sites can be added in very short order once Internet access is acquired. What’s not to like—fast deployment, redundancy, secure connections,
and solid quality of experience?
REDUNDANCY
SD-WAN solutions can combine your MPLS and Internet connections, so they don’t sit idle. Imagine SD-WAN can dynamically and intelligently route traffic over multiple circuits to improve efficiency, and if there’s a circuit failure, SD-WAN provides seamless packet by packet routing to keep you up and running. With little downtime, you and your employees can be more efficient and productive throughout the day.
SECURITY
Businesses appreciate the cost associated with Internet circuits but worry about security if transmitting sensitive data. SD-WAN provides secure connections between sites and reduced complexities – a benefit of as-a-Service solutions!
DYNAMIC
BANDWIDTH
Do you utilize or plan to utilize other cloud services, such as AWS, Azure or Google? Many SD-WAN providers connect directly to many of these cloud providers. Additionally, there are options that allow bandwidth to grow dynamically as your cloud needs change.
QUALITY OF
EXPERIENCE
SD-WAN solutions can provide prioritization to the mission critical applications your business demands. Typically, providers choose the best circuit based on real-time statistics giving priority to video, voice, and other business applications. SD-WAN solutions optimize the traffic, reducing overall latency, jitter and response times, and accelerate the applications themselves.
NETWORK FUNCTION VIRTUALIZATION
We can also provide partnerships
with companies that can virtualize
out many network functions, such
as firewalls, VPNs, load balancing, application acceleration, etc.
Learn More
Software Defined WAN or SD-WAN is becoming the mainstream choice for many organizations. Does using Internet facing circuits instead of private circuits sound intimidating? It doesn’t have to. ENETWORLDWIDE Enterprises, partners with the world’s leading SD-WAN providers, and can address concerns about security, redundancy, quality of experience, and more.
Cloud Services
Additional Information
CLOUD SERVICES
The Cloud is more than a buzzword…it’s an epic shift in business efficiency and leverage. We’re experts in transitioning legacy systems to the Cloud and can help your business:
• Create a TCO Cost/Benefit Analysis
• Procure the Best Cloud Providers
• Transition from Legacy to Cloud Platforms
BENEFITS OF THE CLOUD
• Reduce spending on technology infrastructure
• Achieve greater economies of scale
• Enhance globalization of workforce
• Improve security
• Reduce CAPEX significantly
• Minimize software license requirements
• Increase flexibility and reactivity
• Reduce training and learning curves
• Achieve better visibility company-wide
• Streamline business process
CLOUD EXPERIENCE WITH THE FOLLOWING VERTICALS
Automotive, Financial, Hospitality, Real Estate, SMB, Logistics, Enterprise, Retail, Healthcare, Insurance, Government, Education, Software
DISASTER RECOVERY AND CONTINUITY
Hackers, cyber-terrorists, natural disasters and manmade disasters are no match for the Cloud. Consolidate your hardware infrastructure or become completely hardware independent with a virtual disaster recovery and business
continuity solution.
UNIFIED COMMUNICATIONS (UC) & COLLABORATION
Allow on-site and remote users to collaborate seamlessly between devices and platforms with Unified Communications. VoIP, mobility, video-conferencing, instant messaging, bring-your-own device (BYOD), collaboration, and presence technologies can all work together seamlessly in the cloud…with the right solution and implementation.
INFRASTRUCTURE-AS-A-SERVICE (IaaS)
Reduce IT complexity, obsolescence, and costs by moving your IT infrastructure to a virtual environment. Virtualizing your colocation, disaster recovery, and storage infrastructure in public, private or hybrid Clouds can make organizations more manageable, secure, and scalable at a much lower cost.
DESKTOP-AS-A-SERVICE (DaaS)
Embrace a mobile workstyle by utilizing the Cloud to access business applications and desktops on any device and in any location. DaaS eliminates the need for software maintenance and makes purchasing and managing workstations simple and fast. No need to manage servers or hardware, and obsolescence becomes a thing of the past in the right DaaS ecosystem.
IT-AS-A-SERVICE (ITaaS)
Focus your time and budget on IT strategy by migrating your more tactical IT responsibilities to the Cloud. ITaaS means your helpdesk, security, software
updates, mobile device management, monitoring and management can
all be managed by trained specialists in the Cloud. ITaaS reduces
CapEx, puts transparency around your financials and ensures
predictability around cash flow.
Learn More
Is the Cloud right for your business? Which systems in your business belong in the Cloud and which do not? Which providers should you invest in and how do you make the transition? These are all questions that ENETWORLDWIDE Enterprises can help your IT and financial teams determine and take your business to the next level quickly and securely.
Cable Services
Additional Information
Cable Provides Your Business…
• Valuable alternative to the LEC’s
• Network reliability that is unmatched
• Redundancy / insurance
• Scalability for business
• Simplification of operations
• Mobility support
• Increased productivity
• Cost effective upgrades
• Support whenever you need it
• Network availability both deep and wide
INTERNET
Cable Internet connectivity is a fast, scalable, and secure large capacity Internet solution. With Cable Fiber or Coax networks, organizations get bandwidth options up to 10Gb supporting data transfers, media sharing, media streaming
and collaboration.
NETWORK SERVICES
Cable networks provide
high-capacity, high-bandwidth, and high-speed access in a reliable and secure environment. Remote employees and satellite offices can access applications and services safely and efficiently anywhere in the world.
VOICE
Cable company facilities-based networks allow for an easy-to-manage, fiber-rich IP network with superior functionality and
call quality.
Cable powered PRI provides multi-line, high capacity ISDN voice trunks, while SIP trunks allow businesses to utilize VOIP solutions while utilizing their current phones. Turn-Key Hosted VoiP over coax solutions are also available, with all phone equipment included.
CLOUD SERVICES
Cable services are in the Cloud, allowing organizations to reduce costs and complexity while increasing efficiency and collaboration. Cloud computing, security, storage, infrastructure, software, and backup can all be supported with the reliability and security that only
cable provides.
BUNDLED SERVICES
Bundling cable services allows organizations to reduce the complexity of their network while streamlining processes.
By bundling phone, Internet, Ethernet, and/or Cable TV services, organizations often invest the cost savings back into the business via bandwidth upgrades or other value-added services.
OUR CABLE PARTNERS
We have strategic partnerships with the top cable companies in the U.S., including
• Bright House Networks
• Comcast
• Cox Business
• Optimum Business
• Optimum Light path
• Spectrum
• Time Warner Cable
Learn More
Your business requires a robust communications and data network. Our primary goal is to ensure that you, our customer, receive the best possible network solution that maps and scales to your business objectives. Cable services provide your company with an advanced communications solution that makes it more competitive in today’s marketplace.
Carrier Services
Additional Information
“Business communications and carrier services are no longer just a ‘required’ cost of doing business. In today’s landscape, optimal communications services are a competitive advantage.”
WIDE AREA NETWORK (WAN)
WANs empower remote stakeholders to communicate and collaborate securely under one network, as if located within the same four walls. MPLS, VPLS, Broadband, FTTC, xDSL, fiber, copper EFM, 3G or 4G, and point-to-point: All serve a specific purpose for organizations today, and each has strengths and weaknesses based upon an organization’s geographic and IT infrastructure.
SIP TRUNKING
SIP Trunking allows businesses to reap VoIP-like benefits with legacy systems, without investing in new infrastructure. SIP has very disruptive pricing models that can drive significant savings to your bottom line while extending the useful life of your premise based hardware. Using SIP, you can consolidate all your communication systems, including data and voice into one bill and a single point of contact.
BROADBAND
In today’s business environment, it’s about having a connection wherever your employees need it. Whether DSL or Cable high speed Internet, Wi-Fi connectivity, or Mobile Broadband, all broadband networks are not created equal. Each carrier displays unique strengths and weaknesses.
MPLS
Multiprotocol Label Switching (MPLS) is a highly scalable packet-switched private network solution that increases traffic performance in high usage networks, reduces network congestion and results in an overall better
user experience.
ETHERNET
Utilizing the right Ethernet carrier with the right cost effective solution allows organizations to deliver data, information, and applications securely over both Local Area and Wide Area Networks reliably and securely.
Learn More
The telecommunications landscape can be confusing, time consuming and unnecessarily expensive for IT managers who don’t speak the telecom language. As your trusted IT and telecom advocate, we speak the language of telecom and can help your business strategize, source and implement the best carrier services solution for your business. We can also help you move from a premise based PBX to the Cloud. Our primary goal is to ensure that you, our customer, receive the best possible solution that maps and scales to your business objectives.
Security is in your Hands
Where is your Biggest Threat?
Who's watching your system at 2:00 am in the morning?
All Your Security Needs
Additional Information
KEY SECURITY SERVICES
- Penetration Testing & Environment Audits
- Full Security Operations Center (SOC) as a Service
- Physical security protection (IP cameras / door entry / video)
- Web and Application Firewall Management
- DDoS Mitigation
- SIEM Platforms & Reporting & Monitoring
- Virus, Malware, Spyware, Email Scanning
- Compliancy Attestations
- IDS/IPS Management
- Endpoint & Device Security Management
- Virtual CISO
- Disaster Recovery and Backups
- Data Loss Prevention (DLP)
- East/West Traffic Monitoring & Breach Protection
- Behavioral Management / Staff Training & Awareness
- Professional Services Security Consulting
LAYERS OF SECURITY
Cyber security and physical security is not just about technology. While technology plays a substantial role, alone it is not enough to protect you from modern vector attacks.
ENETWORLDWIDE Enterprises, Inc. partners follows the ISO 27001 standard that recommends every comprehensive security solution address all areas of information security risk including people, process & technology.
By following this standard, we are confident we can help protect your mission critical assets, and bring the solutions required to protect, monitor, and respond to attacks from all vectors – protecting more than just your data and your network, but also your brand
and reputation.
Learn More
Cybercrime damages are estimated to globally cost $6 trillion annually by 2021, and ransomware damage costs are predicted to be 57x higher in 2021, reaching $20 billion, compared to 2015